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Find answers to common questions about using Cannaverse

General Help

Need help using the Cannaverse app? Find answers to common questions about browsing stores, placing orders, and managing your account

Payments

Have payment-related queries? Find out more about payment methods, transaction security, and how to process your payments smoothly.

Orders & Cancellations

Explore how to place orders, track your items, and handle cancellations. Get the info you need for seamless transactions.

Collections

Need to know more about collection procedures? Learn how to arrange for pickups or drop-offs and track your items.

Refunds

Looking for details on refunds? Get guidance on how to request and process refunds in case of returns or order issues.

Data & Privacy

Your privacy matters! Learn how we protect your data and adhere to privacy regulations to ensure your information stays safe.

General Help

No, there are no membership fees. Simply sign up and start searching for your favorite stores for free!

No, there are no markups. The prices displayed on Cannaverse are the same as what you will see in-store, with no additional service fees added at checkout.

Once you enter an address, we will locate and find stores within a 20km radius of your entered location.

Yes! Cannaverse only partners with licensed and legal businesses. It is a safe platform for cannabis enthusiasts to explore and interact with verified stores.

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